- Total costs incurred for the purchase of consultative examinations (CE)
- Total costs incurred for Medical evidence of records (MER) including the costs in obtaining school records for childhood disability claims
- Backlog of CE
- Measure of appointment availability
- Number of times DDS has tried to schedule appointment, but CE physician was unavailable,
- Time it takes DDS to schedule appointment with a particular CE physician
- Distance Measure: from a claimant’s home to the CE;
- Average of all claimants;
- Outliers with long journeys.
- Personnel measure: Number of FTEs involved in conducting CE in each state
- Including physician, nurses and clerks
- CE Specialization: Is the CE performed by a physician from the medical field in which the claimant is alleging a disability
- Duration of the CE appointment: given complaints of appointments of 5-10 minutes
- Report turnaround time: from having seen the patient to submitting the CE report to DDS
- Accuracy and completeness of the CE report
- Does the report reflect medical history, relate to other evidence in the case file;
- Does report account for abnormalities;
- Does report of malingering have substantiating evidence;
- Does the report reference objective medical evidence;
- Does the conclusion statement account for all of the above.
- Appeal rates: Measure of the rate the DDS decision using a particular CE are overturned by appeal
- Appeals Pending
- Number of CE appeals reconsidered by the state DDS’
- Number of CE appeals heard by an administrative law judge (ALJ);
- Number of CE appeals reviewed by Appeals Council; and
- Number of CE appeals reviewed by federal court.
- Appeals Backlog
- Number of CE appeals awaiting reconsideration by the state DDS;
- Number of CE appeals awaiting hearing by an ALJ;
- Number of CE appeals awaiting review by the Appeals Council, and
- Number of CE appeals awaiting federal court review.